Privacy & Cookies Policy

Last updated: September 16, 2025

Last updated

September 16, 2025

1) Who we are (Data Controller)

Jarquín Auto Paint Supplies
Website: https://jarquinautopaintsupplies.com
Store Address: 11740 Tomball Pkwy, Houston, TX
Mailing Address: 16226 Loch Katrine, Houston, Texas 77084
Phone: +1 832-427-5248
Email: sales@jarquinautopaintsupplies.com

In this Policy we explain how we collect, use, and protect personal data when you visit our site, make a purchase, or contact us.

2) Scope

This Policy applies to every visitor and customer of the site, regardless of where they access from. If you are located in the European Union/EEA, the United Kingdom, California (USA), or another jurisdiction with specific privacy laws, please also review the special sections below.

3) What data we collect

3.1 Data you provide to us:
– Contact details: first and last name, email address, phone number, shipping and billing address.
– Account details: username/password if you create an account.
– Order and support data: products purchased, order notes, messages sent via forms or chat.
– Payment data: processed by secure payment gateways. We do not store your full card number.

3.2 Data collected automatically:
– Technical data: IP address, browser type, operating system, pages visited, time and referring URL.
– Cookies and similar technologies: see section 9.

3.3 Data from third parties:
– Carriers/shipping providers: to deliver your orders.
– Payment gateways: to validate and process payments.
– Analytics/performance tools: to understand site usage and improve the experience.

4) Data retention

We keep data only as long as necessary for the purposes described and to meet legal obligations. As a guideline:
– Orders & invoicing: up to 10 years (tax/accounting laws).
– Customer account: while active and up to 24 months of inactivity.
– Support/forms: 12–24 months.
– Marketing: until you withdraw consent or after 24 months without interaction.
– Cookies: according to the lifetime indicated in section 9.

5) How we share information

We share data with service providers who help us run the site and fulfill orders, such as:
– Technology/hosting and maintenance providers.
– Payment gateways (secure payment processing).
– Shipping carriers (delivery and tracking).
– Analytics/performance tools (site statistics).

6) International transfers

If a provider processes data outside your country, we implement appropriate safeguards (e.g., EU Standard Contractual Clauses or equivalent).

7) Security

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8) Security

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9) Cookies and similar technologies

Cookies are small files placed on your device to make the site work, remember preferences, understand usage, and—where applicable—show relevant content.

9.1 Types of cookies we use:
– Strictly necessary
– Preferences/functional
– Analytics/performance
– Marketing

9.2 Consent management
You can accept, reject, or configure cookies when you visit the site.

9.3 Browser settings
You can disable cookies from your browser settings, but some functions like the cart may stop working.

10) Your privacy rights

EU/EEA/UK: rights to access, rectification, erasure, etc.
California: right to know, delete, opt-out of sale/sharing.
Other territories: local rights are respected.

11) Children

This site is not directed to children under 16. If you believe a child has provided personal data, please contact us.

12) Marketing communications

We only send marketing emails with your consent or in accordance with applicable laws. You may unsubscribe at any time.

13) Changes to this Policy

We may update this Policy to reflect changes in our practices or legal obligations.

14) How to contact us or exercise your rights

Email: sales@jarquinautopaintsupplies.com
Phone: +1 832-427-5248
Address: 16226 Loch Katrine, Houston, TX 77084

Purpose	Examples	Legal Basis (GDPR)
Fulfill your purchase	Process orders, returns, warranties, invoices, and delivery.	Performance of a contract (GDPR art. 6.1.b)
Customer service	Respond to your questions via email or chat and provide after-sales support.	Legitimate interest (6.1.f) or your consent (6.1.a)
Security & fraud prevention	Account protection, payment verification, abuse and fraud detection.	Legitimate interest (6.1.f) and legal obligation (6.1.c)
Commercial communications	Send promotions and news if you subscribe or otherwise consent.	Consent (6.1.a) — you can withdraw it at any time
Analytics and improvement	Measure traffic and performance to improve UX and fix errors.	Legitimate interest (6.1.f) or consent depending on cookies